Introduction

We at Fit 4U are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.

Data We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

• User identification details (userid, email, First Name, Last Name)
• Subscription status (Newsletter, Membership)
• Role and auto-login capabilities. The role can be guest or member or trainer, and and auto-login, if you opt for it when you login, eliminated the need for you to sign in every time you visit our web site. )
• Technical information (userAgent, IP address, referrer, pageName, operating system details, device type)
• Geolocation data based on IP address
• User actions on our website

We also collect data when you make payments, reserve training sessions, or update your user profile with personal health information.

How We Use Your Information

Your information is used to personalize your experience, provide services you request, improve our offerings, and communicate with you in accordance with your preferences.

Data Protection & Security

We implement a variety of security measures to maintain the safety of your personal information. For inquiries related to GDPR or data protection, please contact our Data Protection Officer at gdpr@fit4u.com.

Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

• Consent: We process certain data only after obtaining your explicit consent, for example, before subscribing you to newsletters or using cookies for analytics and personalized services.
• Contract: Processing is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract.
• Legal Obligation: When necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Some processing is carried out based on legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.

Data Retention and Automated Decision-Making

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. After this period, personal data will be anonymized or deleted.

We do not use your personal data for automated decision-making, including profiling, in a way that produces legal effects concerning you or similarly significantly affects you.

Cloud Hosting and Data Processing

Our services are hosted on Top.Host, ensuring high levels of data security and compliance with relevant data protection regulations. For more information about their privacy practices, please contact:

• Provider: Top.Host
• Contact Information: dpo@enartia.com

Fit 4U is responsible for data processing activities and complies with GDPR regulations as Data Controller. For questions related to data processing, you can reach us at:

• Data Controller: Fit 4U IKE
• Contact Information: fitnessn@fit4u-chalandri.gr

Your Rights

You have the right to access, correct, or delete your personal data. To request a review or deletion of your data, please contact us.

Third-Party Services

Our website includes features like credit card payments through a secure iframe from our banking partner, reducing our PCI-DSS requirements, and functionalities to book training sessions and manage your user profile for tracking health progress.

Contact Preferences

Through your user profile, you can specify how and why you wish to be contacted by us, tailoring your communication preferences to your interests.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly to stay informed about how we are protecting your information.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at privacy@fit4u.com.